Latest COVID-19 Update
March 23, 2020
Dear Wedding Atelier Brides and future WA Brides,
Due to the outbreak of coronavirus in New York City, Wedding Atelier is CLOSED from March 20, 2020 until further notice, following New York State government's mandate. We are hopeful that we will re-open very soon; 2nd week of April is what we are aiming for. We are all in this together to fight this invisible enemy!
For Brides with March, April, and May 2020 Weddings Dates:
We have contacted ALL of our March and April 2020 brides who have either postponed their weddings or made other arrangements to pick up their gowns. We have also contacted some May 2020 brides. Unfortunately we may not have had the opportunity to talk to ALL May 2020 brides. Please reach out to us at info@weddingatelier.com to let us know if you plan to postpone your weddings.
For Brides with June, July, and August 2020 Wedding Dates:
We are hopeful that none of you girls need to postpone your weddings. Please be rest assured that you will have enough time to do all of your fittings once we are allow to be open again. Since most of the weddings ahead of you are now rescheduled, you will be the first brides we will be serving in fittings once we reopen the salon.
Contacting Wedding Atelier during this difficult time:
We are dedicated to our brides and we want to put all of our brides at ease as much as possible during this difficult time.
Please understand, most of our ordering information is at the store and it is difficult to access it remotely. We are in contact with our POS system company to set up POSSIBLE remote access. Until that is achieved, we will have VERY LIMITED access to our client database and order maintenance system. Please bear with us if you don't hear from us. It is likely because we don't have any updates to provide to you at the moment.
For those brides with appointments scheduled BEFORE April 13, 2020, please be advised that we have no choice but to cancel your appointments. We are currently being required to remain closed through April 12th, however, this date is subject to change as the situation continues to evolve. We wish we had the ability to contact each of you directly, but without access to the aforementioned POS system, we are unable to do so. Please accept our apologies and know that we will contact you to reschedule as soon as we are able to resume business as usual.
However, it is reassuring to know that, as of March 15, 2020, we've checked with all of our vendors/designers for June, July, and August 2020 weddings and we do not foresee any major delays from anyone.
We are NO LONGER able to accommodate any pick ups at this point. All pick ups will need to be done after we are re-open again.
You are still welcome to email us at info@weddingatelier.com should you want to tell us anything. Please just note that we will not be able to get back to you in a timely manner due to the 0% workforce mandated by Governor Cuomo.
We are a 100% woman owned, women run and operated company, serving women and helping them to look beautiful on the most important day of their live. We will get through this together, along with the rest of our fellow New Yorkers. We will need all of your support once we are allowed to open again.
Until then, stay safe and healthy everyone!
Warmest Regards,
Wedding Atelier Management
March 23, 2020
